Will Kelly

Will Kelly is an experienced senior technical writer and analyst with industry experience including federal government contracting, Internet services, higher education, Non Governmental Organization (NGO), telecommunications, financial services, cable broadband ISP, and IT training.

He is a hands-on technical writer with a strong track record of producing technical documentation independently and from scratch with a minimal drag on programmers, engineers, and subject matter experts. Will’s finally honed diplomatic skills serve him well dealing with all levels of an organization.

Will enjoys exploring new and emerging technologies on his own. Recent forays include Google Wave, Microsoft Office 2010, and SharePoint 2010.

His technical writing experience includes developing documentation for technical and non-technical audiences including Software Development Life Cycle (SDLC) documentation, Technical Architecture documentation, Software Architecture documentation, Operations guides, End User guides, Online help, Getting Started guides, Policies & Procedures, and Training Guides/Courseware.

Will’s experience also includes SharePoint site management including managing document libraries, user access, workflow management, wikis, and blogs.

Will has also written about technology and project management related topics for technology industry web sites including Projects@Work, WebWorkerDaily, CNET Builder.com, and CNET TechRepublic.com. Some of his most recent topics include iPhone project management applications, Macintosh project management applications, extending SharePoint for project management, Google Apps for teleworkers, Evernote, and social bookmarking.

His articles about such topics as network security, data center management, deploying Microsoft Office, mobile computing, and collaborating with Microsoft OneNote have appeared in Processor Magazine, PC Today Magazine, and Windows IT Pro Magazine.

Tools

• Microsoft Office
• Microsoft Visio
• Microsoft Project
• Adobe Acrobat
• SnagIt
• Adobe Illustrator
• OmniGraffle Professional
• MindJet MindManager
• Keynote
• Pages
• Numbers
• Dreamweaver
• Adobe PhotoShop Elements
• BBEdit

 

Topics

Will has written articles on a number of technology, project management, and business process related topics. Here is a sampling:

Technology

• Adobe Acrobat.com
• Corporate Microblogging Strategies and Technologies
• Corporate Telework Planning
• Evernote
• Google Apps and Google Apps Premier Edition
• Google Chrome
• Google Wave
• iPhone Blogging Applications
• iPhone Project Management Applications
• Macintosh Project Management Applications
• Managing Remote Writing Projects
• Microsoft Office Implementation
• Microsoft Office OneNote as a Collaboration Tool
• Microsoft SharePoint Site Setup and Management
• Microsoft SharePoint as a Project Management Platform
• Network Security
• Online Collaboration
• Outlines as a Productivity Tool
• Skype
• Social Bookmarking
• Telework Technologies
• Tips for Aspiring Part-Time Freelancers
• VoIP
• Zoho Show

Business Process

• Change Management
• Continuity of Operations (COOP)
• Disaster Recovery
• Technical Documentation Review Guidelines
• Technical Documentation Template Management Guidelines